FAQ

Are my medical records kept private and confidential?

Your medical file is handled with the utmost respect for your privacy. All staff are bound by strict confidentiality requirements as a condition of employment regarding your medical records. Your personal information is handled in accordance with the General Data Protection Regulation (GDPR) (EU) 2016/679 which came into effect in May 2018. More information about the Data Protection Act can be found at www.dataprotection.ie

Your personal information will only be used or disclosed for purposes directly related to providing you with quality health care, or in ways you would reasonably expect us to use it in order to provide you with this service.

What changes have we made to protect patient data?

As a private medical practice we understand the critical importance of keeping your data safe.

  • All of our computers operate with firewalls to prevent outside interference
  • All of our computers and the software we use to access your data are password protected
  • All patient data is backed up
  • We have a computer consultant who upgrades and maintains our computers and software regularly and alerts us to changes that may be needed
  • We use Healthmail (encrypted) to transfer patient records and notes to other clinics when necessary.
  • All staff have confidentiality clauses in their contracts

What do I need to do?

You don’t need to do anything specific. It is a good idea though to update us (and any hospitals or clinics that you attend) if you change your address, your phone number or GP. This reduces the risk of letters or calls going to the wrong person. When you attend the clinic we will ask for your consent to store all relevant information and be allowed pass your personal details to colleagues/admitting hospitals for medical treatment and care.

Do I need a referral to make an appointment?

Generally Dr McMurray will accept only referred patients. This ensures that your family doctor is aware of your appointment with Dr McMurray. If you have a query regarding whether a referral is required please contact Dr McMurray’s rooms on 056 7775254 / 051 359704

How can my family doctor help me to obtain specialist medical care?

Before seeing Dr McMurray it is always preferable to talk to your own family doctor, who can discuss your condition with you and advise on whether any specialist care is appropriate. If it is, he or she can help refer you to Dr McMurray. Dr McMurray will liaise with your family doctor regarding your medical condition so that they can both provide you with optimal care.

What should I expect during first visit?

While the average consultation duration is 30min, this can vary. Please allow up to 2 hours for the visit. Dr McMurray personally sees all his private patients for consultations and surgical interventions. The appointment includes a detailed consultation, a transvaginal scan if required, result interpretation, treatment discussion, report to your doctor and follow up plan.

What specialist services do we offer?

Dr McMurray offers expertise in key-hole surgery and colposcopy treatment along with treating the following conditions:

  • Abnormal smears (colposcopy, treatment of CIN with loop)
  • Uterine fibroids (Key-hole and open surgery)
  • Heavy periods, abnormal uterine bleeding, post-menopausal bleeding
  • Pelvic pain
  • Endometriosis (key-hole surgery)
  • Uterovaginal prolapse
  • Ovarian cysts (key-hole surgery)
  • Endometrial (uterine) cancer (by key-hole hysterectomy where possible)
  • Early cervical cancer
  • Recurrent Miscarriage
  • Specialist ultrasound scanning
  • HPV virus (testing)

How do you work with self pay patients?

We are aware that some patients are self funding, in these instances a cost for the full procedure can be prepared for you. If you have any questions pertaining to cost please contact Clare.